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How satisfied are you with the overall performance of our service in terms of delivering orders on time and in full? (1 being very dissatisfied, 5 being very satisfied)

How would you rate the clarity and effectiveness of communication from our team regarding updates and delivery statuses? (1 being very poor, 5 being excellent)

How satisfied are you with the responsiveness and helpfulness of our customer service team when handling inquiries or issues related to your orders? (1 being very dissatisfied, 5 being very satisfied)