Our Services
The heartbeat of Southern Africa supply chains.
Supported by more than 1000 vehicles, our team of over 3000 employees take pride in consistently achieving a remarkable 97% service efficiency across the Retail, Automotive, FMCG and Industrial Sectors.
First Mile Service
We offer a variety of linehaul services, including DC to Store, Trans-shipment, Reverse Logistics, Local Distribution, Regional, Cross Border (BLNS), Cross Border (SADC), and International Export (excluding BLNS and SADC).
Last Mile Service
- Operating a distribution network spanning over 86,000 delivery points, facilitating more than 5,000 daily deliveries, and distributing more than 300 million KGs per year.
- Serving as cross-dock specialists, with an expansive warehousing space exceeding 100,000 sqm.
- Boasting 12 depots in South Africa, along with depots in Namibia and Zambia.
- Extending distribution services to BLNS and SADC Countries.
eCommerce Service
We cover a spectrum of eCommerce needs, including DC to Store, Store to Store fulfilment, Store to Door solutions, delivering and assembling bulkier items such as appliances, furniture, and sporting equipment. Our White Glove service ensures a premium delivery experience by carefully unpacking and testing high-value items like TV’s in customers' homes, guaranteeing satisfaction before our team leaves. Our highly trained assembly team ensures that your items are delivered on time and correctly assembled.
To ensure that we cover your large and small item delivery needs we collaborate with Fastway Couriers to provide seamless solution for smaller items as well, this offers a complete and tailored solution to meet all your customer needs. For more information, please contact your nearest Fastway branch.
Dedicated Solutions
In pursuit of operational excellence without the complexities of fleet ownership, City Logistics has innovatively designed tailored logistics solutions to meet the unique requirements of our clients.
Solution Design
Our adaptability encompasses several key elements, including strategic space planning within our facilities, the utilisation of overflow facilities during peak periods, agile labour management practices, a proactive vehicle replacement strategy, effective management of hired vehicles, a network of trusted subcontractors with a preference for peak support, readiness for overtime and double-shift operations, and a commitment to ongoing investment in material handling equipment (MHE) and IT systems and infrastructure.
Technology & Innovation
Experience unparalleled supply chain visibility and efficiency with our cutting-edge technology solutions. Our dedicated City Tech team, the IT hardware and software arm of our business, ensures we stay at the forefront of logistics innovation. From comprehensive track and trace functionality to customer-specific system integrations and advanced BI reporting, our holistic approach delivers results.
Our OnRoute platform revolutionizes the ‘Last Mile,’ optimizing service, communication, and efficiency. Our investment in state-of-the-art equipment and sorters drives significant cost savings and efficiency gains. With automated cross-docking in our depots, we enhance speed to market and resource utilization, solidifying our position as leaders in South African logistics.